Responsible Gaming

Introduction

At Fair Go Casino, we believe that gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself struggling to control your gambling habits, help and support are available.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). If you are under the legal age, you must not access or use our services. We take age verification seriously and reserve the right to verify your age at any time.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs? If so, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Spending more time or money on gambling than intended
• Hiding your gambling activity from family or friends
• Gambling with money needed for essential expenses (rent, bills, food)
• Borrowing money to gamble or pay gambling debts
• Neglecting work, school, or personal relationships due to gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Failed attempts to cut down or stop gambling
• Using gambling to escape from problems or negative emotions
• Lying to others about the extent of your gambling

Self-Help Tools

Fair Go Casino provides a range of tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum loss limit to help control your spending
• Reality Checks: Enable pop-up reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
• Account Closure: Close your account for an extended period or permanently

Contact our customer support team for assistance in setting up these tools: [email protected]

Support Organizations

If you are struggling with problem gambling, please reach out to one of these trusted support organisations in Australia:

• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support services for problem gambling
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and counselling
• National Problem Gambling Helpline (USA)
  Website: www.ncpgambling.org
  Phone: 1-800-522-4700 (international reference)

Take Action Today

If you or someone you know is struggling with problem gambling, please seek help immediately. Problem gambling can have serious consequences for your financial wellbeing, mental health, and relationships. The organisations listed above provide free, confidential support and are here to help.

Remember: gambling should always be fun and entertaining. If it's no longer enjoyable, it's time to take action.